Frequently Asked Questions

All Orders Are Processed Within 1 To 3 Business Days Excluding Weekends And Holidays. Standard Delivery Time Is 3 To 5 Business Days. Once Your Order Is Shipped You Will Receive A Confirmation Email With Tracking Details. Please Note That Processing Times May Be Slightly Extended During Peak Seasons Or Sales.

Shipping Charges Are Calculated Automatically At Checkout Based On Your Location. We May Also Offer Free Shipping On Selected Products Or During Promotional Campaigns.

We Currently Focus Primarily On Domestic Deliveries. We Will Not Be Responsible For Any Delay Caused By Customs Natural Disasters Strikes Extreme Weather Conditions Or Any Other Unforeseen Circumstances Beyond Our Control.

We Have A 30 Day Return Policy Which Means You Have 30 Days After Receiving Your Item To Request A Return. To Be Eligible For A Return Your Item Must Be In The Same Condition That You Received It Unworn Or Unused With Tags And In Its Original Packaging. You Will Also Need The Receipt Or Proof Of Purchase.

To Start A Return Or Exchange Simply Contact Us At Vestigeverve@gmail.com With Your Order Details. Our Team Will Guide You Through The Steps To Ensure A Smooth Process.

Yes All Our Shoes Are Handcrafted By Skilled Artisans. We Use Time Honored Techniques And The Finest Premium Materials To Ensure Every Pair Delivers Exceptional Quality And Comfort.

We Recommend Using A Premium Leather Conditioner Regularly To Keep The Material Supple. Store Your Shoes In A Cool Dry Place Keep Them Away From Direct Heat And Always Use A Shoe Horn When Putting Them On.

Our Shoes Generally Run True To Size. If You Are Between Sizes We Recommend Sizing Down For The Best Fit As Leather Will Naturally Mold To Your Feet Over Time.

You Can Always Reach Our Dedicated Customer Support Team By Email At Vestigeverve@gmail.com. We Are Happy To Assist You With Any Questions Concerning Your Order Or Our Products.

Our Official Business Address Is 7 Windmill Ct Plainsboro Nj 08536. Please Note This Is Our Corporate Office And May Not Be Open To The Public For In Person Shopping.